![]() ![]() Choose how you like to receive the one-time password (OTP).Sign in to your KDP account using your email address and password.How to sign in with two-step verification It's only required when you access Your Account page in KDP. Note:Two-step verification is not required to sign in to KDP. Select Edit beside Two-Step Verification (2SV) Settings.Go to the Login & security page of your Amazon customer account.I don’t have cellphone signal or can’t get calls or texts.I can’t access the phone number registered for two-step verification.I want to disable two-step verification from my KDP account.Add or edit your phone number for two-step verification.How to sign in with two-step verification.You can receive the OTP via text message, voice call, or authenticator app. This code is called a one-time password (OTP), and it's different than your account password. When you try to access Your Account page in KDP, Two-step verification sends you a unique security code. Two-Step Verification is a feature that adds an extra layer of security to your account log-in. Topic 8 - Format Your Paperback Manuscript.Topic 5 - Build Your Amazon Detail Page.HTML and CSS Tags Supported in Kindle Format 8.Attributes and Tags Supported by Enhanced Typesetting.Creating Kindle Editions with Audio/Video Content.Creating Fixed-Layout Books Without Pop-Ups.Creating Fixed-Layout Books with Image Pop-Ups or Virtual Panels.Creating Fixed-Layout Books with Text Pop-Ups.Guidelines for Specific Types of eBooks.Paths to Getting Your Content on Kindle.Featured Offer Eligibility for Third-Party Sellers.Reporting Possible Violations of Our Guidelines.Intellectual Property Rights Frequently Asked Questions.Kindle Direct Publishing Terms and Conditions.How to Send Your Updated eBook to Customers or Yourself.Nominate Your eBook for a Promotion (Beta).Paperback and Hardcover Distribution Rights.My proof or author copy has printing errors.My proof or author copy didn’t arrive on time.I’m getting an error ordering my proof copy.I’m getting an error ordering my author copy.When will my proof or author copy arrive?.What is the cost to ship my proof or author copy?.How much do proof or author copies cost?.Can I offer discounts to books in my series?.How to create a series with multiple authors.Where can I find my Amazon Series Page?.Kindle Vella - Royalties, Reporting, and Payments.International Standard Book Number (ISBN).Make Your Book More Discoverable with Keywords.Previewing and Publishing Your Kindle Create Book.Prepare Print Replica Books with Kindle Create.Prepare Comic eBooks with Kindle Create.Prepare Reflowable and Print Books with Kindle Create.Publishing Service Providers & Resources.What file formats are supported for eBook manuscripts?.Why is my cover image not updating on Amazon?.What criteria does my eBook's cover image need to meet?.Fix Paperback and Hardcover Formatting Issues.Paperback and Hardcover Manuscript Templates.Format Front Matter, Body Matter, and Back Matter.How EU Prices Affect List Price Requirements.EIN for Corporations and Non-Individual Entities Select the impacted device and click Deregister. Go to Manage Your Content and Devices and log in to your account. In the meantime, customers can contact Amazon Customer Support or take the following steps to fix the issue.” The company stated “We are aware some customers are having difficulties accessing content on their Kindle e-reader devices, and our teams are working quickly to resolve the issue. Unplug the Kindle and restart the device by holding the Power button for 40s.Īmazon customer service also recommended another method if the first one is too complicated for users. Right click on the Kindle icon and click Safely Remove Hardware, click on it and select the Kindle. txt from the DO_FACTORY_RESTORE file name.Įject the device safely. Return to the Kindle primary folder and delete the extension. Type File Explorer Options in the Search Bar and select it.Ĭlick the View tab and un-check Hide extensions for known files under the Advance Settings section. Open the file explorer (folder icon) and click This PC and open the Kindle drive.Ĭreate an empty text document file in the Kindle main folder called DO_FACTORY_RESTORE by right-clicking and selecting New > Text Document. Amazon customer service has disclosed to Good e-Reader a new method to solve this problem, until Amazon issues a firmware update.Ĭonnect the Kindle to a computer via a USB cable. Rebooting the Kindle or factory wiping it, does not solve the issue. ![]() They are showing a blank screen and hundreds of thousands of users are faced with this problem. Amazon Kindle e-readers with the new UI are having a major problem. ![]()
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